FAQs & Help

What's in the Catalog?

The Catalog contains the combined holdings of Fort Vancouver Regional Library District, Camas Public Library and Southwest Washington Medical Center. If you are a district resident, you also may access the resources of more than 50 Portland-area Metropolitan Interlibrary Exchange (MIX) libraries, including Multnomah County Public Library.

Why should I log into the Catalog?

Once you have logged into the Catalog (using the login box in the upper right corner of the Catalog window), you can place multiple holds and check your account without re-entering your card number.

What's my PIN?

Your PIN is usually the last 4 digits of your phone number. You can you change your PIN under My Account in the Catalog. Contact us if you have problems making this change.

Why can't I renew overdue items?

Once you have more than 5 items overdue, you'll need to contact the library to renew your items or place holds. The most direct way to renew your items is through your account before they are due.

What happens if I have overdue items?

Items may be renewed by phone or online up to five times without bringing them into the library (a total loan period of 15 weeks), provided no one else has requested them. The next renewal must be made by bringing the items to the library.

Overdue notices are sent by email (preferred if available), automated phone call, or U.S. mail two weeks after the due date. If you get your notices by email, a pre-overdue notice will be sent 3 days before the due date to give you time to renew your items before they become overdue. Bills for long overdue items will be mailed.

How do I get books by mail?

As a service to district residents who find it difficult to visit a branch or bookmobile, FVRL will mail books directly to the patron's address listed in the library card account free of charge.

One of the delivery options when placing a hold in the catalog is “Mail”.

Items can be returned to any library branch, in person or by mail, or to any bookmobile. Contact your local branch for a supply of return mailing labels that will allow you to pay a lower postage rate. Please return mailing envelopes that are in good condition as we are able to re-use them.

Anyone wishing to make a donation to help defray mailing costs may send a check payable to "Fort Vancouver Regional Library District" to:

Fort Vancouver Regional Library District
Books-by-Mail Fund
1007 E. Mill Plain Blvd.
Vancouver, WA 98663