Curbside holds pickup

Car with trunk popped open ready to have books put in it

Updated July 15, 2020: Pick up books and other library materials Monday through Saturday by appointment at Battle Ground, Cascade Park, Three Creeks, and Vancouver Community Libraries. Please call to make an appointment so we can prepare your order. There are no appointments needed at all other FVRLibraries locations. (Note: As a temporary limit to help us serve everyone, you may place only up to ten items on hold per library card instead of fifty.)

How to do curbside pickup

Step One: Place a hold.

Step Two: If your holds are available at Battle Ground, Cascade Park, Three Creeks, or Vancouver Community Libraries, schedule a pickup appointment.

  • You will get an email, phone call, text, or letter when your items are ready.
  • Once notified, call us Monday through Saturday, 10 am to 5 pm, to schedule an appointment.
    • Call 360-906-5000
    • NOTE: We're experiencing a high volume of calls because of curbside service. If you get a busy signal, please try again in a few minutes. We apologize for the inconvenience!
  •  Appointments are available for these hours:
    • 10 am to 12 pm and 2 pm to 5 pm Monday through Saturday
  • Have your library card number ready before you call.

Step Three: If your holds are available at Goldendale, La Center, Ridgefield, Stevenson, Vancouver Mall, Washougal, White Salmon Valley, Woodland, or Yacolt, no appointments are necessary.

Pickup hours are:

  • 10 am to 12 pm and 2 pm to 5 pm Monday through Saturday
  • For Vancouver Mall Library, 10:30 am to 12 pm and 2 pm to 5 pm Monday through Saturday
  • For Yacolt Library Express: 12 pm to 3 pm Tuesday, Thursday, and Saturday

Step Four: Pick up your items.

  • Look for the Curbside Pickup or Curbside Walk Up sign at the library. (Please note: Vancouver Mall Library has Walk Up only. The pickup location for items is inside the mall just outside the library.)
  • Call the number listed on the sign. Any questions or special circumstances should be communicated to staff at this time. For curbside pickup, please remain in your vehicle for everyone's safety and health while staff are helping you.
  • For libraries with appointments, your items will be already bagged and checked out to you. Staff will place them in your trunk or use another no-contact method arranged ahead of time.
  • For libraries that do not require an appointment, the holds will be packed as soon as possible. Please have your name and library card number ready when you call.
  • Holds that have not been picked up at the scheduled time will be held for three business days to allow for rescheduling.

Have more questions? See our Curbside FAQs!