Frequently Asked Questions about FVRL’s COVID-19 Response

Is the library fully open again?

Most FVRLibraries are open from 10 am to 6 pm, Monday through Saturday. Some locations may offer reduced hours or curbside only, depending on staff availability. Vancouver Community Library and Vancouver Mall Library are also open on Sunday. 

Check your local library’s schedule for a complete list of days and hours. 

What can I do at the library?

Currently, our libraries offer unlimited browsing and computer access of up to one hour at all locations. Seating is still limited and we are not currently offering any in-person programming.

Do I need to wear a mask?

As of March 12, 2022, face coverings are optional for all visitors to Fort Vancouver Regional Library locations. We will still offer masks for those who would like to wear one.

Why are services still limited?

We have made many changes over the past two years and need a little time to restore some services. 

Can I still use curbside service?

Yes! We encourage you to keep using curbside if it is working well for you. Some FVRL locations may begin to reduce the number of hours that curbside is available or may no longer offer it due to declining demand.

Can I use a meeting or study room?

Study rooms are currently available for reservations at several locations. Meeting rooms are not yet available.

When will more computers be available?

For now, we are limiting the length of time users are allowed to access a computer to one hour to ensure everyone has access. Most locations offer Chromebooks that can be checked out for up to two hours for those needing more time. We are working with our staff to replace equipment and furnishings that were removed due to social distancing and cleaning requirements during earlier phases. This may take some time and we appreciate your patience.

Can I print?

Yes, library printers are available! FVRL has new printing rules that give library card holders $3.00 worth of free printing each week. That equals 30 pages of black and white copies or prints, or six pages of color printing each week.

How soon will you offer storytimes or other in-person programs?

We are currently working on plans to bring back some in-person programming, and we're determining the appropriate mix of in-person/virtual/hybrid programming for the future.

Try our new virtual Anytime Storytime programs while waiting for in-person storytimes to return.

Is there a risk that library materials carry COVID-19?

No, the Center for Disease Control and the Washington Department of Health have determined that library materials do not spread COVID-19 between users. We are no longer quarantining items before checking in, shelving, or fulfilling holds.

Can I return my books?

You can return your books to any library book return.

Is your Wi-Fi available?

Yes, Wi-Fi is available 24/7 at all FVRL locations. We also have a limited supply of Wi-Fi hotspots available to check out. For a full list of local Wi-Fi locations, see the Washington Wi-Fi map.

Can I get help with a question or using my eDevice?

Yes, our staff is available in person, by phone, and online to assist you with questions about library resources or to help you access our downloadable content.

When will the library board start meeting in person?

Starting March 21, 2022, board meeting will be held in a hybrid in-person/Zoom format. See the Board of Trustees page for more information.