Frequently Asked Questions

Use our catalog to locate, select format, and borrow eBooks and eAudiobooks.

Learn about automatic renewals and how to renew your books, DVDs. or other physical items—or why they can't be renewed.

Learn how to create, save, and edit lists in your library account.

How to find what you're looking for in our online catalog.

Get answers to all your questions about putting items on hold.

Get detailed answers to your curbside questions!

Find out how to donate your used books to benefit the library.

Find out how to download and view an eAudiobook's supplementary content.

Find out what to do if you see two cards and two due dates for items in the Libby app.

Learn how to surf the internet for free with your own device at an FVRL location.

Learn your fax options.

Learn how to update your account number or PIN in OverDrive, Kanopy, or Hoopla

Learn how to update your email address in the Libby app or the OverDrive app or website.

Learn how to renew your digital eBook and eAudiobook checkouts.

Find out what software you can use on library computers.

Learn about how FVRL sends notification for holds, renewals, due dates, and bills for your physical checkouts (books, DVDs, etc.).

Find out the limits on holds, checkouts, and renewals of physical items.

Learn what's in the FVRLibraries collection. We have books and so much more!

Clearing the cache may help with login or downloading issues.

Find out what to do if you picked Kindle but wanted EPUB—or the other way around.