How do I connect to the library's free Wi-Fi? Learn how to surf the internet for free with your own device at an FVRL location.
I just got a new library account number and/or PIN. Does that affect my eBooks, eAudiobooks, and eMedia? Learn how to update your account number or PIN in OverDrive, Kanopy, or Hoopla
How do I update my email address in OverDrive or the Libby app? Learn how to update your email address in the Libby app or the OverDrive app or website.
What software is available on the public access computers? Find out what software you can use on library computers.
How does the library send notices? Learn about how FVRL sends notification for holds, renewals, due dates, and bills for your physical checkouts (books, DVDs, etc.).
How many physical items can I check out, and for how long? Find out the limits on holds, checkouts, and renewals of physical items.
What types of materials does FVRLibraries offer? Learn what's in the FVRLibraries collection. We have books and so much more!
How do I clear the cache in the OverDrive app? Clearing the cache may help with login or downloading issues.
I accidentally picked the wrong eBook format—what do I do? Find out what to do if you picked Kindle but wanted EPUB—or the other way around.
My OverDrive book won't download to my device. What can I do? Get step-by-step instructions to download eBooks from OverDrive.
How do I download my eBook or eAudiobook? Learn the several ways to download an OverDrive eBook or eAudiobook.
What are the accessibility options for OverDrive and Libby? Change fonts or color; discover screen reader compatibility.
What is happening with the OverDrive app? The OverDrive app is a legacy tool that was discontinued on May 1, 2023; learn how to switch to Libby.
Why did my eBook/eAudiobook expire today when it said I had "one day left"? Learn about how OverDrive counts days.
How do I return eBooks or eAudiobooks? Learn how to return eBooks and eAudiobooks before the due date (when they return automatically).
The audiobook I want to download is .odm. How do I make it MP3? Find out how to listen to OverDrive audiobooks or transfer them to an iPod or MP3 player.