What's my PIN?

Usually, your PIN is the last four digits of your phone number. (Connect Card PINs are different. Ask your teacher for help.)

How can I recover my PIN?

If you have an email address in your account, click the Forgot your PIN? link on the My Account/Renew page to have a reset link emailed to you.

Or FVRL staff can help you online or over the phone if you provide this information:

  • Your full name
  • Your birth date
  • Your card number
  • Your address and phone number

How do I change my PIN?

To change your PIN, you can also log in at My Account/Renew and go to the Personal Information tab's "Change PIN" section.

Still have questions? Please contact us!