When you get a replacement card and/or change your PIN, you'll also need to update your eBook, eAudiobook, and eMedia accounts. Here's how:
OverDrive & the Libby app:
- OverDrive automatically updates your card number.
- If you use the Libby app, you may want to remove your old card and sign in with your new one and current PIN.
- To update your PIN in the OverDrive app, delete your app cookies and then sign in with your updated information.
Kanopy:
- Log in to your Kanopy account in a browser window.
- Choose "My Memberships" from the menu under your account name (upper right of the screen).
- Click the green rectangle labeled "Active" to the right of Fort Vancouver Regional Library.
- Edit the card number (and PIN if that changed).
- Click "Save."
Hoopla:
- Log in to your Hoopla account in a browser window.
- Click the settings gear (upper right).
- Choose "Library".
- Edit the card number (and PIN if that changed).
- Click "SAVE".
OR, in the app:
- Tap "My Hoopla."
- Tap the settings gear (upper right).
- Edit the card number (and PIN if that changed).
- Tap "Save Library Settings."
Still need help? You can Get Help Using FVRL's Online Resources.