Sometimes a download isn't complete or gets interrupted, causing parts of a book to be missing. Often the problem can be cleared up by deleting and re-downloading.
Here's how to delete the file and re-download it.
- Connect your device to Wi-Fi.
- Open the Libby app, tap the shelf icon, find the problem book, then tap the rectangle with a checkmark in it to the right of the book.
- Tap “remove download.” Note: This will not return your book; it will still be checked out to you.
- When the circle changes to a cloud with an arrow, tap the cloud, then tap “Download”
Still having issues? You can Get Help Using FVRL's Online Resources, or try the Libby Help site.