Frequently Asked Questions

Find out what to do if you picked Kindle but wanted EPUB—or the other way around.

Find out how to download and view an eAudiobook's supplementary content.

Learn how to return eBooks and eAudiobooks before the due date (when they return automatically).

Learn how to update your email address in the Libby app or the FVRL OverDrive website.

Learn how to renew your digital eBook and eAudiobook checkouts.

Find out what to do if you see two cards and two due dates for items in the Libby app.

Learn how to update your account number or PIN in OverDrive, Kanopy, or Hoopla

Get step-by-step instructions to download eBooks from OverDrive.

Learn the several ways to download an OverDrive eBook or eAudiobook.

Learn how to use OverDrive's newest eBook and eAudio app.

Change fonts or color; discover screen reader compatibility.

The OverDrive app is a legacy tool that was discontinued on May 1, 2023; learn how to switch to Libby.

Learn about how OverDrive counts days.

Delete an old account and add a new one in the Libby app for OverDrive.

Find solutions to your listening problems by deleting the file and re-downloading it.